Continuous services
Ten examinations, running the whole time.Not one review, once a year.
A monitoring program is assembled from these services. Which ones apply depends on the operation, the data available and what the baseline shows is worth watching.
Catalogue
What each service examines.
Enrollment Integrity Monitoring
Continuously examines enrollment activity for duplication, manipulation, control circumvention and suspicious behavioral patterns.
- Duplicate enrollments and repeated identities, addresses, devices or payment instruments
- Unusual enrollment velocity and impossible timing
- Geographic inconsistencies between applicant, representative and location
- Improper eligibility classifications and repeated overrides
- Enrollment concentration by representative or location
- Applications structured to avoid a control
Sales Channel Forensic Monitoring
Examines representatives, dealers, stores, teams and management hierarchies for abnormal activity and coordinated behavior.
- Unusual activation volume and abnormal cancellation or deactivation rates
- Transactions outside expected geography and activity during improbable hours
- Repeated customer information and rep-to-device or rep-to-address relationships
- Shared devices, identifiers or network connections
- Excessive exceptions and overrides
- Clusters of representatives whose behavior moves together
Compensation Integrity Monitoring
Compares qualifying activity, compensation rules, approvals, chargebacks and payments to determine whether compensation was calculated correctly.
- Compensation paid where the qualifying activity cannot be evidenced
- Rates applied that do not match the schedule in force
- Chargebacks applied twice or never applied at all
- Approvals recorded outside documented authority
- Compensation changes inconsistent with documented policy
- Payments that reconcile in total but not at the transaction level
Carrier and Partner Reconciliation
Reconciles internal records against carrier, distributor, aggregator, vendor and partner reporting over the same period.
- Charges that cannot be reconstructed from supporting records
- Inconsistent treatment of comparable transactions
- Retroactive adjustments and unexplained exclusions
- Contract terms applied inconsistently across periods or accounts
- Reporting-period misalignment
- Partner reporting that conflicts with internal source records
Inventory Chain Intelligence
Tracks devices and SIMs from order through receipt, assignment, activation, return, deactivation and financial recognition.
- Units received but never assigned
- Units assigned to a representative with no corresponding activation
- Returns credited without the unit re-entering inventory
- Serial numbers appearing in two places in the same period
- Shrinkage concentrated in a location or handler
- Financial recognition that does not follow physical movement
Revenue Leakage Intelligence
Identifies earned revenue, reimbursements, commissions or contractual compensation that may be missing, excluded, delayed or incorrectly adjusted.
- Entitlements that were earned and never claimed
- Reimbursements excluded on grounds the records do not support
- Delays that quietly move revenue out of a reporting period
- Adjustments applied without a stated basis
- Rate changes applied late or not at all
- Populations no prior review reached
Debit and Chargeback Surveillance
Continuously evaluates debits and chargebacks to determine whether they are supported, reproducible and contractually consistent.
- Debits with no reconstructable transaction-level basis
- Chargebacks applied outside the contractual window
- The same event charged back through two paths
- Reversals promised and never processed
- Comparable transactions treated differently
- Cumulative debit patterns that move independently of activity
Insider Activity Monitoring
Examines overrides, adjustments, permissions, unusual approvals, record changes and activity benefiting particular individuals or groups.
- Manual overrides concentrated around particular individuals
- Adjustments benefiting specific locations or teams
- Records changed after the original transaction
- Suppressed or excluded transactions
- Unusual access behavior
- Exception activity outside normal authority
Transaction Integrity Monitoring
Looks across the complete transaction lifecycle for inconsistencies that individual systems cannot see on their own.
- Events that never crossed a system boundary
- Sequences that completed out of order
- Status changes with no originating event
- Records settled twice through separate paths
- Lifecycles that terminate without a closing record
- Contradictions between systems that each reconcile internally
Contract Compliance Intelligence
Converts relevant contract provisions into testable rules and compares those rules against actual transactions.
- Rate and tier provisions against amounts actually applied
- Clawback and recovery rights that were never triggered
- Notice and deadline provisions against the record of performance
- Audit rights available and unused
- Exclusivity, territory and channel provisions
- Amendments and side letters against the operating behavior
How the examination runs
Eight forms of intelligence against the same population.
Each service is delivered through a combination of these. Periscope does not publish thresholds, weighting or rules.
Rule intelligence
Tests defined business, compliance and contractual rules.
Relationship intelligence
Finds connections between people, devices, locations, addresses, accounts, payments and activity.
Sequence intelligence
Determines whether events occurred in the expected order.
Behavioral intelligence
Identifies activity that deviates from an established individual or group behavior.
Comparative intelligence
Determines whether equivalent transactions were treated differently.
Financial intelligence
Reconstructs charges, payments, compensation, debits and exposure.
Temporal intelligence
Finds suspicious timing, retroactive changes, bursts, repetition and reporting-period effects.
Cross-system intelligence
Finds contradictions between systems that appear correct when examined separately.