Waves striking a breakwater in a repeating pattern

Periscope Forensic Maintenance(TM)

Your business doesn't stop processing transactions.Neither should the examination.

Every day, telecommunications companies process enrollments, activations, payments, compensation, inventory movements, chargebacks and partner reports. Most systems are designed to complete those transactions. They are not designed to determine whether everything underneath them adds up.

Establish your forensic baseline
Footage: Chang Trai Nong Thon / Pexels

The difference

Most companies process transactions. Periscope examines them.

Operational systems answer one question: was the transaction processed? A forensic examination asks a different set.

What your systems answerWhat Periscope asks
Was the transaction processed?Was it processed correctly?
Did it complete without an error?Does it match the agreement?
Does the ledger balance?Does it match the other systems?
Is the record present?Is the behavior normal?
Who entered it?Who benefited?
Did it happen?Is it recurring, and what is the financial effect?
Is the total reported?Can the result be proved?
Light rays and rising bubbles seen from below the waterline

The problem should not have to become a crisis

before someone looks beneath the surface.

Footage: James Cheney / Pexels

What is examined

Continuous examination across the full transaction lifecycle.

Periscope receives agreed datasets daily, weekly or monthly and examines the relationships between them: unusual behavior, inconsistent treatment, unsupported adjustments, broken transaction sequences, compensation irregularities, enrollment manipulation, inventory discrepancies and patterns that stay invisible when each system is reviewed separately.

01

Enrollment Integrity Monitoring

Continuously examines enrollment activity for duplication, manipulation, control circumvention and suspicious behavioral patterns.

02

Sales Channel Forensic Monitoring

Examines representatives, dealers, stores, teams and management hierarchies for abnormal activity and coordinated behavior.

03

Compensation Integrity Monitoring

Compares qualifying activity, compensation rules, approvals, chargebacks and payments to determine whether compensation was calculated correctly.

04

Carrier and Partner Reconciliation

Reconciles internal records against carrier, distributor, aggregator, vendor and partner reporting over the same period.

05

Inventory Chain Intelligence

Tracks devices and SIMs from order through receipt, assignment, activation, return, deactivation and financial recognition.

06

Revenue Leakage Intelligence

Identifies earned revenue, reimbursements, commissions or contractual compensation that may be missing, excluded, delayed or incorrectly adjusted.

07

Debit and Chargeback Surveillance

Continuously evaluates debits and chargebacks to determine whether they are supported, reproducible and contractually consistent.

08

Insider Activity Monitoring

Examines overrides, adjustments, permissions, unusual approvals, record changes and activity benefiting particular individuals or groups.

09

Transaction Integrity Monitoring

Looks across the complete transaction lifecycle for inconsistencies that individual systems cannot see on their own.

10

Contract Compliance Intelligence

Converts relevant contract provisions into testable rules and compares those rules against actual transactions.

Classification

The system finds anomalies. People decide what the evidence supports.

Nothing is called fraud because it is unusual. Every item moves through a controlled ladder, and the level it reaches is the level the evidence carries it to.

L0Normal

Activity falls within expected behavior.

L1Variance

A difference exists but may have an ordinary explanation.

L2Anomaly

Activity materially deviates from an established pattern.

L3Indicator

Multiple facts suggest potential improper activity.

L4Substantiated finding

Available evidence supports a documented conclusion.

L5Suspected misconduct

Evidence indicates intentional or unauthorized conduct may have occurred.

L6Referred matter

The matter is formally referred to leadership, counsel, compliance or law enforcement.

Escalation

Severity decides who hears about it, and how fast.

SeverityTreatment
InformationalIncluded in the next report. Routed to: program contact.
LowMonitored for recurrence. Routed to: program contact.
ModerateClient review requested. Routed to: program contact, operations lead.
HighImmediate alert and case opening. Routed to: executive sponsor, compliance.
CriticalExecutive and counsel escalation. Routed to: executive sponsor, general counsel.

Boundaries

What continuous examination does not do.

  • It does not label activity as fraud because it is unusual.
  • It does not deliver a high-severity finding without human validation.
  • It does not report an estimate as a confirmed figure.
  • It does not begin without an established baseline.

Periscope Forensic Maintenance is a managed service operated by Periscope analysts. There is no software for your teams to implement, license or administer. Clients receive findings, evidence and reports through a controlled portal.

If the numbers have stopped agreeing with each other, that disagreement is evidence.

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