
Periscope Forensic Maintenance(TM)
Every day, telecommunications companies process enrollments, activations, payments, compensation, inventory movements, chargebacks and partner reports. Most systems are designed to complete those transactions. They are not designed to determine whether everything underneath them adds up.
Establish your forensic baselineThe difference
Operational systems answer one question: was the transaction processed? A forensic examination asks a different set.
| What your systems answer | What Periscope asks |
|---|---|
| Was the transaction processed? | Was it processed correctly? |
| Did it complete without an error? | Does it match the agreement? |
| Does the ledger balance? | Does it match the other systems? |
| Is the record present? | Is the behavior normal? |
| Who entered it? | Who benefited? |
| Did it happen? | Is it recurring, and what is the financial effect? |
| Is the total reported? | Can the result be proved? |

The problem should not have to become a crisis
before someone looks beneath the surface.
What is examined
Periscope receives agreed datasets daily, weekly or monthly and examines the relationships between them: unusual behavior, inconsistent treatment, unsupported adjustments, broken transaction sequences, compensation irregularities, enrollment manipulation, inventory discrepancies and patterns that stay invisible when each system is reviewed separately.
Continuously examines enrollment activity for duplication, manipulation, control circumvention and suspicious behavioral patterns.
Examines representatives, dealers, stores, teams and management hierarchies for abnormal activity and coordinated behavior.
Compares qualifying activity, compensation rules, approvals, chargebacks and payments to determine whether compensation was calculated correctly.
Reconciles internal records against carrier, distributor, aggregator, vendor and partner reporting over the same period.
Tracks devices and SIMs from order through receipt, assignment, activation, return, deactivation and financial recognition.
Identifies earned revenue, reimbursements, commissions or contractual compensation that may be missing, excluded, delayed or incorrectly adjusted.
Continuously evaluates debits and chargebacks to determine whether they are supported, reproducible and contractually consistent.
Examines overrides, adjustments, permissions, unusual approvals, record changes and activity benefiting particular individuals or groups.
Looks across the complete transaction lifecycle for inconsistencies that individual systems cannot see on their own.
Converts relevant contract provisions into testable rules and compares those rules against actual transactions.
Classification
Nothing is called fraud because it is unusual. Every item moves through a controlled ladder, and the level it reaches is the level the evidence carries it to.
Activity falls within expected behavior.
A difference exists but may have an ordinary explanation.
Activity materially deviates from an established pattern.
Multiple facts suggest potential improper activity.
Available evidence supports a documented conclusion.
Evidence indicates intentional or unauthorized conduct may have occurred.
The matter is formally referred to leadership, counsel, compliance or law enforcement.
Escalation
| Severity | Treatment |
|---|---|
| Informational | Included in the next report. Routed to: program contact. |
| Low | Monitored for recurrence. Routed to: program contact. |
| Moderate | Client review requested. Routed to: program contact, operations lead. |
| High | Immediate alert and case opening. Routed to: executive sponsor, compliance. |
| Critical | Executive and counsel escalation. Routed to: executive sponsor, general counsel. |
Boundaries
Periscope Forensic Maintenance is a managed service operated by Periscope analysts. There is no software for your teams to implement, license or administer. Clients receive findings, evidence and reports through a controlled portal.